Privacy policy | Huiji

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Privacy Policy

We take our customer’s privacy seriously and we will only collect, record, hold, store and use your personal information as outlined below.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only process your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit our website, huiji.com.sg and browse without having to provide your personal details. During your visit to our website, you may remain anonymous and at no time would we be able to identify you unless you have registered an account (“Huiji account”) with us on our website and have logged on with your user name and password.

If you have any comments or suggestions, we would be pleased to receive them at our address or by contacting our.

Purposes For Collection, Use, Disclosure And Processing Of Personal Data.

Huiji Singapore will/may collect, use, disclose and/or process your Personal Data for one or more of the following purposes:

(a) monitoring, processing and/or tracking your use of the Site in order to provide you with a seamless experience, facilitating or administering your use of the Site, and/or to assist us in improving your experience in using the Site;

(b) administering, facilitating, processing and/or dealing in any matters relating to your use or access of the Site. Without limiting the generality of the foregoing, if you:

(i) gain access to or sign in to the Site, using your login credentials of a Social Networking Site, or (ii) use any features of a Social Networking Site such as its widgets, plug-ins and browser push notifications, made available to you on our Site, it may result in information or your Personal Data being collected or shared between us and the third party. For example, if you use Facebook’s “Like” feature, Facebook may register that you “liked” a product and may post that information on Facebook. (“Social Networking Site” refers to an online or digital platform owned or operated by a third party, that is used by people to build social networks or social relations, or to interact, with other people, such as but not limited to Facebook, Instagram, Twitter, Tiktok). By your proceeding pursuant to (i) or (ii) above, you consent to such collection, use or disclosure of your Personal Data;

(c) registering you as a customer of Huiji Singapore and/or to deal with, process and/or administer the account that you may open with us, including to facilitate your transactions or activities on the Site, or your transactions or activities with us;

(d) assessing and processing your request for the purchase of and/or subscription to our products and/or services;

(e) following through your instructions or fulfilling to any enquiry given by (or purported to be given by) you or on your behalf including responding to your enquiries and complaints; or responding to or dealing with your interactions with us;

(f) administering, facilitating, processing and/or dealing with your relationship with us, any transactions or activities carried out by you on the Site. This includes processing your application, orders and payment transactions; implementing transactions and the supply of products and/or services to you that you have requested. Without limiting the generality of the foregoing, should you make a purchase to be delivered to a third party recipient, you consent to us disclosing Personal Data that identifies you, to the said third party recipient (such as but not limited to your name). Further, you acknowledge and agree that delivery of your purchase could involve disclosure of certain Personal Data about you to bring about delivery of the same such as your name and contact details, which may be disclosed on the cover of the parcel, on an envelope or a delivery related document, as the case may be, which could be seen by third parties who view such parcel, envelope or said document;

(g) providing services to you as our customer, as a member of our membership program(s) or when requested by you; dealing with or administering your participation in contests, gamification, social events organized by us;

(h) contacting you or communicating with you via phone/voice call, text message and/or fax message, email and/or postal mail for the purposes of administering and/or managing your use of the Site, your Huiji membership and/or account with us, your relationship with us or any transactions made by you with us. You acknowledge and agree that such communication by us could be by way of the mailing of correspondence, documents or notices to you, which could involve disclosure of certain Personal Data about you to bring about delivery of the same as well as on the external cover of envelopes/mail packages;

(i) sharing or disclosing (at our discretion) your suggestions, comments, feedback or content (including audio, video etc.) (collectively “Review” ) that you provide through Social Networking Sites, to the Site or to us, with other users of the Site or with the public, for publicity and/or promotion purposes with a view to marketing or showcasing the business of Huiji Singapore, and/or to acquiring customers, and/or for the purpose of providing the public with your Review which may be useful for the public’s purchasing decision or for the public’s information or otherwise. This includes us disclosing your name together with your Review. Without limiting the generality of the foregoing, in the above regard, your Review and name may/will be published or shared by us on public media platforms such as the newspaper, the Internet, in our (including our affiliates’) annual reports (if any) etc., and/or incorporated as part of Huiji Singapore’s marketing collaterals/materials or corporate video to be disclosed to the public, and you hereby consent to the same. Do not provide us with Feedback if you do not wish for such Feedback to be disclosed to the public. If you wish to give us your Review without it being disclosed to the public, please separately email our Marketing Department at marketing@huiji.com.sg and head the subject of your email with the word “Members’ Privacy”;

(j) where you have provided your consent to us, whether such consent was obtained through the Site, or sharing of your Member Profile Personal Data with or disclosing your Huiji’s member Profile Personal Data to other users of the Site or with/to the public, through the Site or any other media (whether print, online or otherwise) or communication platform as we so choose, at our discretion, such as but not limited to as part of Huiji Singapore’s marketing collaterals/materials or corporate video. “Huiji’s member Profile Personal Data” includes your name, products purchased, reviews and other information which you provide;

(k) storing, hosting, backing up (whether for disaster recovery or otherwise) of your Personal Data, whether within or outside Singapore;

(l) facilitating, dealing with and/or administering external audit(s) or internal audit(s) of the business of Huiji Singapore or that of its affiliates/related corporations;

(m) for marketing purposes and in this regard, we would be providing you with marketing, advertising and promotional information, materials and/or documents relating to products, contests, services and/or events (including those of third party organisations whom Huiji Singapore may collaborate with) that Huiji Singapore (including its affiliates marketing subsidiaries/related corporations) or such third party organisations may be selling, marketing, offering, organizing, involved in or promoting, whether such products, services and/or events exist now or are created in the future:

(i) by way of postal mail, electronic transmission to your email address(es), and/or through other modes of communication that is not the 3 DNC Modes, in compliance with the PDPA. You may opt out or withdraw from this at any time by sending an email to our Data Protection Officer. For the avoidance of doubt, unlike (ii) below, the application of or your acceptance of or your consent to this Privacy Policy, constitutes your consent to this subparagraph (i); and/or

(ii) if you have separately expressed consent to one or more of the following 3 DNC Modes, by way of the 3 modes of communications of voice calls, text messages or faxes (the “3 DNC Modes”) to your Singapore telephone number, in compliance with the requirements of the PDPA.

For the avoidance of doubt, this subparagraph is without prejudice to subparagraph (r) below for which you have hereby consented to us contacting you for a survey, which you may subsequently opt out of by sending our Data Protection Officer notice;

(n) carrying out due diligence or other screening activities (including background checks) in accordance with legal or regulatory obligations (whether Singapore or foreign Country/Region) applicable to us or our affiliates/associated companies, the requirements or guidelines of governmental authorities (whether Singapore or foreign Country/Region) which we determine are applicable to us or our affiliates/associated companies, and/or our risk management procedures that may be required by law (whether Singapore or foreign Country/Region) or that may have been put in place by us or our affiliates/associated companies;

(o) to prevent or investigate any fraud, unlawful activity, omission or misconduct, whether or not there is any suspicion of the aforementioned; dealing with and/or investigating complaints;

(p) complying with or as required by any applicable law, court order, order of a regulatory body, governmental or regulatory requirements of any jurisdiction applicable to us or our affiliates/associated companies, including meeting the requirements to make disclosure under the requirements of any law binding us or our affiliates/associated companies, and/or for the purposes of any guidelines issued by regulatory or other authorities (whether of Singapore or elsewhere), with which we or our affiliates/associated companies are expected to comply;

(q) Abiding with or as required by any request or direction of any governmental authority (whether Singapore or foreign Country/Region) which we are expected to comply with; or responding to requests for information from public agencies, ministries, statutory boards or other similar authorities (including but not limited to Singapore Customs and Ministry of Health) (whether Singapore or foreign Country/Region). For the avoidance of doubt, this means that we may/will disclose your Personal Data to such parties upon their request or direction;

(r) conducting research (including customer research), surveys, market surveys, analysis and/or development activities (including but not limited to data analytics, surveys and/or profiling) to improve our services and facilities, or to improve our understanding of your interests, concerns and preferences, in order to enhance any continued interaction between yourself and us connected or in relation to the Site, or improve any of our products or services. Without limiting the generality of the foregoing, we may/will in this regard send you surveys or request a face to face interview survey, by way of email or postal mail;

(s) dealing with and/or facilitating a business asset transaction or a potential business assert transaction, where such transaction involves Huiji Singapore as a participant or involves only a related corporation or affiliated company of Huiji Singapore as a participant or involves Huiji Singapore and/or any one or more of Huiji Singapore’s related corporations or affiliated companies as participant(s), and there may be other third party organisations who are participants in such transaction. “Business asset transaction” means the purchase, sale, lease, merger or amalgamation or any other acquisition, disposal or financing of an organisation or a portion of an organisation or of any of the business or assets of an organisation;

(t) to implement and maintain our information technology systems, including to store and process Personal Data in computer databases and servers located within and outside Singapore;

 

(u) anonymization of your Personal Data. In this regard, you acknowledge that Personal Data that has been anonymized is no longer Personal Data and the requirements of the PDPA would no longer apply to such anonymized data;

(v) record-keeping purposes and producing statistics and research for internal and/or statutory reporting and/or record-keeping requirements, of Huiji Singapore or of its affiliates/related corporations; and

(w) Huiji’s Singapore, Huay Feng Hang Group Companies’ or Huay Feng Hang’s parent corporation’s reporting purposes including but not limited to reporting on Huiji Singapore’s business performance (“Huiji Singapore Group Companies” means Huiji Singapore, its marketing affiliates, related corporations and associated companies globally);

(the purposes set out in this paragraph above shall be collectively referred to as the “Purposes”).

For the avoidance of doubt, you acknowledge and consent to Huiji Singapore sharing anonymised information such as but not limited to in the following circumstances. For the further avoidance of doubt, the PDPA does not apply to anonymised data that does not identify an individual and the PDPA does not provide you with a right to object to an organisation handling or processing anonymised data:

(a) Aggregate information. We may share anonymised aggregate information about our customers with advertisers and marketing partners;

(b) Behavioural-based advertising. A third party may use technology to collect anonymised information about your use of Site so that they can provide advertising about products and services tailored to your interest. That advertising may appear either when you are using the Site, or using the Internet or your mobile device to visit other websites.

Collection of Personal Information

When you visit Huiji, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

  • Your computer’s IP address
  • Browser type
  • Webpage you were visiting before you came to our website
  • The pages within Huiji that you visit
  • The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics

This information is collected for analysis and evaluation in order to help us improve our website and the services and products we provide. This data will not be used in association with any other personal information.

Changes to the Privacy Policy

Huiji reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our website. You should check this Policy each time you access our website so as to be aware of the most recent applicable version of the Policy.

Complaints about breaches of privacy

If you are not satisfied with the way in which we handle your enquiry or complaint, please don’t hesitate to contact. Contact us at sales@huiji.com.sg.